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DoorDash’s iOS App Code Reveals Evidence of AI Chatbot named DashAI
Code found in the latest version of DoorDash's iOS app suggests that the company may be working on an AI chatbot. The code includes references to a feature called "DashAI," which is described as a "conversational AI" that can help users find restaurants and place orders.
The code also includes a number of examples of questions that users could ask DashAI, such as "Can you show me some highly rated and affordable dinner options nearby?" and "What’s a place that delivers burgers that also has really good salad options?"
It's important to note that the code is still experimental, and it's not clear when or if DoorDash will release a public version of DashAI. However, the fact that the company is working on this type of feature suggests that it's interested in using AI to improve the customer experience.
How could AI chatbots improve DoorDash?
There are a number of ways that AI chatbots could improve DoorDash. For example, they could help users find restaurants that match their specific preferences, such as dietary restrictions or price range. They could also help users place orders more quickly and easily.
In addition, AI chatbots could be used to provide customer support. For example, they could answer questions about orders, help users troubleshoot problems, and provide refunds.
Overall, the evidence suggests that DoorDash is interested in using AI to improve the customer experience. AI chatbots could be a valuable tool for helping users find restaurants, place orders, and get support.